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FAQ

Is The Product Pictured The Same Product I Will Receive?

While the product you’ll receive is not the exact same product in the picture, all of our inventory is examined and inspected on arrival or before shipment. If our photos differ in color or consistency, we do our best to immediately update them to reflect the product we actually sell. Please note that there can be inconsistencies in product color depending on the grade of mesh used when grinding our coarse material into powder. Rest assured we are doing our best to deliver consistent and quality product on each and every order.

Do You Regularly Test Your Products?

Yes, we work closely with a labs worldwide to test the alkaloid content as well as contaminants. We do our best to update product descriptions with this information.

I Made A Mistake. Can I Change My Order?

We strive to process orders as quickly as possible. But we will try to accommodate any order change. The quickest way to get a hold of us is by emailing us at info@mitrascience.com. Please be sure to include your order number and to let us know what changes need to be made. We will be sure to let you know, as quickly as possible, whether we were able to make the wanted changes.

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